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HELP CONTENT

If you are experiencing log-in problems, email us for immediate assistance, making sure that you include the following information:

  • Your name and address
  • Your telephone number
  • Your user ID
  • Item numbers of any unauthorised transactions
  • A summary of the problem you are experiencing.

    Cancelling Bids
    BidBuySell prefers that sellers do not cancel bids on their auctions, although there are several instances where cancelling a bid is tolerated. Remember, once a bid is cancelled, it cannot be reinstated:

  • A bidder asks that a seller allow them back out of a bid.
  • A seller is unable to establish the identity of a bidder