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Communicating with your trading partner

HELP CONTENT

Any transaction involving money has the potential to become a heated issue. Bidbuysell encourages direct communication between sellers and buyers to work any problems out.
It pays to keep in mind that in more cases than not, problems arise through misunderstanding and miscommunication. Therefore, it is prudent to listen to what the other side is trying to say. While it is always tempting to 'mouth off', it's also harder to rectify the problem once you've done so.
Sellers should remember that satisfied customers mean good business and buyers are advised to consider that sellers do not want negative feedback!
If a buyer has not paid for an item and the seller has tried through every avenue to contact the buyer and has had no response, contact Bidbuysell.